A typical cloud PBX answers with “press 1.” Rolycall gives your company a staff of AI employees on internal extensions: the receptionist takes the call and files the task in your CRM, the secretary runs errands, quality control listens to 100% of conversations, and the prompter and translator work live during the call. People and AI share one directory.
The PBX core — numbers, routing, recording, history, stats — is live today. AI roles are enabled in the pilot.
Takes every inbound call and acts: files a deal or task in the CRM, routes by meaning rather than by button, logs missed calls and schedules callbacks. Works 24/7.
Makes outbound calls and sees the task through: a booking, an order status, a time to confirm. Returns the result structured — into the client card and to the owner.
Post-visit survey calls and NPS across the whole base, not a sample. Lead qualification seconds after the form, base reactivation via outbound campaigns.
Listens to the live call and coaches the agent on the script — voice in the ear or text on screen. A new hire performs like a veteran from day one.
Translates the conversation both ways in real time: the agent speaks their language, the customer hears their own — no language barrier, no interpreter line.
100% of calls recorded and transcribed: agent ratings by outcome, word search, script compliance, missed calls tracked with a handling rate.
Not an external bot at the door but an employee in the same directory: you can transfer a call to it, it can transfer to a human, and it shows in shared history and stats.
Numbers, routing, recording, CRM link, analytics and AI roles — in one PBX. Not a zoo of widgets to stitch together.
Inbound and outbound run on our own interconnects, with recording and billing out of the box. An AI minute is billed where a regular one is.
The AI introduces itself as an assistant and discloses recording. Calls are labeled, outbound runs in permitted hours with a stop list. The full log is yours.
A pricing hypothesis — tested in the pilot on your real calls. The exact grid is built for your volume and roles.
Request a pilotWhat irritates people is a useless menu and hold music. The AI receptionist answers instantly, to the point, introduces itself as an assistant and hands off to a human at any moment. AI covers the routine and the night shift.
The PBX core — numbers, routing, recording, history, stats, the app — is live now. AI roles are enabled in the pilot for your case, honestly labeled by status.
Yes. We connect Salesforce, HubSpot, Pipedrive or your system; numbers can be ported or new ones issued. The PBX goes on top, not instead.
Recording, transcripts and analytics stay in your PBX perimeter, access is yours. Hosting and compliance requirements (incl. data residency) are scoped in the pilot.